Citizen Charter

Our Commitments:

  • Regulated Educational Session and Premises Discipline.
  • Developing professionally skilled and dedicated manpower for nation building by providing supportive education in the development of qualitative, productive and inclusive capabilities of students.
  • Promotion of Higher Education in unserved areas.
  • On time implementation of Teacher/Employee and student welfare schemes.

Statutes / Acts relating to higher education

  • Uttar Pradesh State University Act, 1973
  • Uttar Pradesh Higher Education Service Commission Act, 1980
  • Uttar Pradesh Higher Education Service Group ‘A’ Manual 1985
  • Uttar Pradesh Higher Education Statics Cadre (Gazetted Manual) 1997
  • Uttar Pradesh Coaching Regulation Act - 2002
  • First Statute of various Universities
  • Uttar Pradesh State Higher Education Council Act -1995

In all aided government and non-government colleges of state, to maintain the standard of education, salary specification, infrastructure creation, pension and implementation of student, teacher and employee welfare related scheme and its monitoring which will be executed by Higher Education Directorate Uttar Pradesh, Prayagraj.
Immediate and timely settlement of expected and presented works of directorate, and with the motive to make department responsible for the public Higher Education Department Citizen Charter will be presented.

Detail of following services for general interest of citizens of Higher Education field is mentioned below:-
  • Establishment of Colleges
  • Welfare Schemes
  • Pension and non-profit benefits

Establishment of Colleges

Type of letters Government Order Specific day and time for observation Nodal Officer
1. Facility of investigation of Letter (except annual confidential entries, departmental investigation, promotion committee or investigation against any employee/officer  ) related personal issues Working administrative Officer/Employee

2. Dependants of Retired Government Officer/Employee or deceased can also conduct investigation of letters/documents related to issues like payment
1. Government Order number: 1760/43
-2- 2001 Date: 25 July, 
2.Government Order
number 1996/43-2-2001 Date : 25
August, 2001
3.Government Order number: 2327
2001-14/2(23)/2001 Date :
 03 October, 2001
4.Government Order number:
-14/2(23)/20001 Date: 22
October, 2001
On every Friday of the week
Time: From 10:00 AM to 04:00 PM
Research Officer, Higher Education Directorate, Uttar Pradesh Prayagraj

Redressal of Public Grievances

Settlement of public grievances related to Universities/ Deemed Universities/Colleges under Higher Education Department will be done by Higher Education Department/Directorate. Citizens can contact Vice-Chancellor/Registrar/Director of concerned Universities for public grievances related to Universities/Deemed Universities/Institutions which do not come under Higher Education Department.
Please contact Nodal Officer for registering/solution of any grievance. Grievance will be valid only while presenting it on affidavit and the complainant will have to appear in Directorate for expected evidences. On confirmation of the complaint, the legal action will be taken against the guilty officer / employee based on the nature of the complaint.
S.No Nature of work Authorized Nodal Officer for settlement of inconvenience/complaint Contact
1 Welfare Schemes Deputy Director (Statistics) 0532-2623947
2 Pension and Retirement Benefit Finance Controller 0532-2420335
3 Establishment of Colleges Statistics Research Officer 0532-2623947
If not satisfied with the response of above authorized officers over the complaint made, then one can contact to following officers.

Director (Higher Education)
Uttar Pradesh, Prayagraj
0532-2623874 (O)

Responsibilities of citizens
Citizen, department can avail the facilities provided. Please do not contact any agent for execution of work and ignore offering any kind of bribe. If any officer/employee asks for bribe, please contact nodal officer or office superintendent.

Secretary (Higher Education Department)
Uttar Pradesh, Government, Lucknow

Higher Education — A Scenario

S.No. Institutions of Higher Education Contact Website
1 Central University and Deemed University    
1. Kashi Hindu University, Varanasi 0542-2307220
2. Aligarh Muslim University, Aligarh 0571-2700221
3.Dr. Bhimrao Ambedkar University, Lucknow 0522-2440827
4. Allahabad University Prayagraj (Central University since 14/7/05) 0532-2461083
Deemed University :    
1. Indian Institute of Information  Technical, Prayagraj 0532-2922000
2. Motilal Nehru National Technology Institute, Prayagraj 0532-2545341
Note: Information regarding above universities/deemed universities can be accumulated from related institutions or Ministry of Human Resource Department, Government of India.
State Universities under Higher Education Department, Uttar Pradesh
S.No Name of University and its website Vice-Chancellor Registrar Finance Controller
1 Lucknow University, Lucknow
Shri G.B. Patnayak 
Shri R.P. Singh
Mobile- 9450927090, 
Shri Ashok Kumar
Mobile- 9335904863
2 Dr. Bhim Rao Ambedkar Agra University, Agra
Prof. D.N. Jauhar0562-2858668 Shri Prabhar Ranjan Mobile- 9415324624, 
Shri Ram Sagar Mobile -9935553173, 
3 Deen Dayal Upadhyay Gorakhpur University, Gorakhpur
Prof P.C. Trivedi
Shri B.K. Sinha
Shri R.C. Tripathi
Mobile- 9936233927, 
4 Sampurnanand Sanskrit University, Varanasi Prof. Binda Prasad Mishra
Shri Mahesh Chandra Mobile- 9415291923 Shri Amar Chandra
5 Chhatrapati Shahuji Maharaj University, Kanpur
Prof. Ashok Kumar
Shri Waqar Hussain
Mobile- 9415410135, 
Shri Dharmendra Verma
Mobile- 9792003285,
6 Chaudhary Charan Singh University, Meerut
Dr. V.C. Goyal
Shri Om Prakash
Mobile0- 9412209585
Shri Atul Kumar Singh
Mobile- 9412205560
7 Mahatma Gandhi Kashi Vidyapeeth, Varanasi
Dr. P. Naag
Shri Sahib Lal Maurya
Mobile- 9415291923
Smt Gitiknasur 
Mobile- 9335904920
8 Bundelkhand University, Jhansi
Prof B.S. Rana
Shri Ashok Kumar Arvind
Mob- 09412371832,
Shri S.K. Mishra
9 Dr. Ram Manohar Lohia Awadh University, Ayodhya
Prof P.K. Mishra
Shri S.K. Shukla
Mob- 9455115050, 
Shri Ram Charit Pandey
10 Mahatma Jyotiba Phule Rohilkhand University, Bareilly
Prof. Muzzamil
Shri K.N. Pandey
Mobile- 9453257161, 0581-2527263
Shri S.P. Shrivastava
Mobile- 9415018650, 0581-2527273
11 Veer Bahadur Singh Purvanchal University, Jaunpur
Prof. Sunder Lal
Dr. B.L. Arya 
Mobile- 9997931119, 05452-252244
Shri Dev Raj
Mobile- 9506161648
12 Dr. Ram Manohar Lohia National Law University, Lucknow
Prof. Balraj Chauhan
Sushri Anita Mishra
Mobile- 9415402611
Shri Mukul Agrawal
13 Uttar Pradesh Rajarshi Tandon Open University
Prof A.K. Bakshi
Dr. A.K. Singh 0532-2447035 Shri Tapas Banerjee
Deemed University

1. Dayalbagh Education Institute, Dayalbagh, Agra                          
Universities and Deemed Universities under Technical Education Department/Medical Education Department/Agricultural Education and other department.
1 Agricultural University:
1. Acharya Narendra Dev Agricultural and Technical University, Ayodhya
2. Chandrashekhar Azad Agricultural and Technical University, Kanpur
3.Sardar Ballabhbhai Agricultural University, Meerut
2 Technical University:
Uttar Pradesh Technical University,
Medical University
1. Chhatrapati Shahuji Maharaj Medical University,

2. King George Dant Vigyan Vishwavidyalaya, Lucknow
1.Government Colleges -134
2.Non-Government Aided Colleges -331
Autonomous College:
1. Ewing Christian College, Prayagraj
2. Uday Pratap College, Varanasi
3.Agrasen Kaya College, Bulanala, Varanasi
4. National P.G. College, Lucknow
Regarding control of universities: Working of universities is done by council and other bodies whereas administrative and finance control of colleges is done by Higher Education Directorate and controlling of Deemed Universities is done by concerned Deemed Universities.
Secretary (Higher Education Department)
Uttar Pradesh, Government, Lucknow

Formation of Higher Education Department
Higher Education DepartmentLucknow Principal Secretary (Higher Education)
Higher Education Directorate, Uttar Pradesh, Prayagraj
Education Director
(Higher Education)
Headquarter, Prayagraj
Administrative Office Finance Regional Higher Education Officer
1. Joint Director (Higher Education)-02
2. Deputy Director (Statistics)-01
3.Assistant Director -03
4. Research/Static Research Officer -03
5. Special Officer-01
6. Administrative Officer -02
1. Finance Controller-01
2. Senior Finance and Account Officer -01
3.Finance and Account Officer -01
4. Assistant Account Officer -02
1. Agra
2. Meerut
3. Jhansi
4. Bareilly
5. Kanpur
7. Varanasi
8. Gorakhpur
  List of Higher Education Directorate Officers
Name Contact (Office) Contact (Resident)
Dr.J.D. Mitra
Director,(Higher Education)Uttar Pradesh
0532-2623874 2256785, 2556007,9415317198
Dr. A.K. Goyal
Joint Director,(Higher Education)Uttar Pradesh
0532-2423378 0532-2622178,9456896522
Dr. Ramesh Chandra
Joint Director,(Higher Education)Uttar Pradesh
0532-2421213 94151928827
Shri Ramswaroop Gupta
Finance Controller,(Higher Education)Uttar Pradesh
9415217107,0532-2420335 0532-2422523
Shri Sanjay Kumar Rai
Senior Finance and Accountant,(Higher Education)Uttar Pradesh
Shri Nishant Upadhyay
Finance and Account Officer, (Higher Education)Uttar Pradesh
Dr. J.P. Singh
Deputy Director,(Higher Education)Uttar Pradesh
9415310561,0532-2623947 0532-2431922
Dr. Ram Chandra Mishra
Assistant Education Director,(Higher Education)Uttar Pradesh
9415647996 0532-2423360
Dr. Anand Prakash Pandey
Assistant Education Director,(Higher Education)Uttar Pradesh
9450600721,2623947 0532-2256281
Dr. O.P. Shrivastava
Assistant Education Director, (Higher Education)Uttar Pradesh
Dr. Durgesh Shukla
Statistical Research Officer, (Higher Education) Uttar Pradesh
Dr. Durgesh Shukla
Statistics research officer (Higher Education)Uttar Pradesh
Dr. M.B. Begh
Statistical Research Officer, (Higher Education) Uttar Pradesh
Shri Ashok Kumar Singh
Finance and Accounting Officer (Higher Education)Uttar Pradesh
Shri Ram Chandra
Finance and Accounting Officer, (Higher Education)Uttar Pradesh

Regional Higher Education Officer Office
: Name and address of officer:

Regional Higher Education Officer Office, Varanasi
(Jurisdiction Division
- Varanasi, Azamgarh, Mirzapur)
Dr. Vijay Singh Raghav
Regional Higher Education Officer
D 57/58 Kasturba Nagar, Varanasi 9639929359
Contact number 0542-2221671
Regional Higher Education Officer Office, Kanpur
(Jurisdiction Division
- Kanpur)
Dr. Akhilesh Kumar
Regional Higher Education Officer
117/254 O. Block Geetanagar, Kanpur
Mob. No. 9412544824
Contact Number 0512-2502080
Regional Higher Education Officer Office, Gorakhpur
(Jurisdiction Division-Gorakhpur, Basti)
Dr. Sadan Ram
Regional Higher Education Officer
15C.-Edaudpur, Gorakhpur 09415339190
Contact no. 0551-2332475
Regional Higher Education Officer Office, Jhansi
(Jurisdiction Division
 Jhansi, Chitrakoot Dham)
Prof. N.s. Yadav
Regional Higher Education Officer
2/17 Gwalior Road Civil Lines, Jhansi
Contact number 0532-2420623 0510-2452502 (Office
Regional Higher Education Officer Office, Prayagraj
(Jurisdiction Division
Dr. Anil Goyal
Assistant Director Higher Education Directorate
Regional Higher Education Officer
Mob. No. 09456896522
Contact number (Office
) 2623947 
Regional Higher Education Officer Office, Meerut
(Jurisdiction Division, Meerut, Saharanpur)
Dr. J.S. Negi
Regional Higher Education Officer 
136-A Pandavnagar, Meerut
Mob. No. 09456676006
Contact number 0121-2670423 

Regional Higher Education Officer Office, Bareilly
(Jurisdiction Division
- Bareilly, Moradabad)
Dr. Ashwini Kumar Goyal
Regional Higher Education Officer
26 Civil Lines Near Kaasth Kala Kendra Bareilly 243005
Mob.No. 9411089969
Contact number 0581-2423799 (Office
Regional Higher Education Office, Agra
(Jurisdiction Division
- Agra)
Dr. Chaman Lal
Regional Higher Education Officer
Jila Panchayat Parishad Baluganj Agra
Mob. No. 09412673300
Contact number 0562-2253968
Regional Higher Education Officer Office, Lucknow
(Jurisdiction Division
- Lucknow, Ayodhya, Devipatan)
Dr. Ram Sahay
Regional Higher Education Officer
8-A, Rani Laxmibai Marg, Lucknow
Mob. No. 09450464038
Contact Number 0522-2625186